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Try looking over these answers first. If you don't find what you're looking for, please get in touch with us.
Go to www.whatsmybrowser.org and it'll tell you. Then if our support team need this information just click the Copy button and send this information to us.
Go to www.whatsmybrowser.org. You'll be provided with easy upgrade or alternate browser installation links.
Web standards and technology are constantly changing and improving, so in order to be able to view all website content the way it is intended to be seen and for full functionality of features, you should keep your browser up to date.
Joining Openherd is easy and only takes a few minutes.
Simply select a plan and follow the on-screen steps to create and activate your account.
Once you have created your account, you can start editing your farm profile here, and adding animals here. If you get stuck anywhere, just shoot us an email or give us a call and we'll be happy to help.
Openherd offers plans for different levels of participation in what we offer:
No. You can start managing your herd and health records for free. Then, later, you can upgrade to publish your animals to the Openherd Marketplace or get a website.
Go to the Password Reset page, enter your account email address, and a reset link will be emailed to you.
If you are getting an error message:
If you don't see an error message after clicking the Sign In button and the username/password boxes go blank:
Click on the 'Dashboard' tab in your account and click 'Account Settings.' The email address you enter here is where account notifications, payment receipts, and member communications are sent.
Click on the 'Dashboard' tab in your account and click 'Account Settings.' This information is only used for billing purposes. For your security we do not store credit card information.
To update the contact information for your farm profile, go to the "My Farm" tab and click 'My Farm Info.'
Click on the 'Dashboard' tab in your account and click 'Purchases.'
Go to the 'My Farm' tab in your account and click 'My Farm Info.' You'll see the spot where your farm logo can be changed.
If you successfully uploaded your image but you can't see it when you preview the page, your image may be in an unsupported color mode, such as CMYK. This can happen when a file that was prepared for professional printing is used for the web. All web images need to be in RGB mode. If you don't know how to convert a CMYK image to RGB, send us an email with the image attached and we can convert it for you.
If your photo looks blurry, it is most likely because the image you uploaded was too small and was stretched to fit the standard image sizes that are used on this site. It is also possible that your original photo was out of focus. Try to find a larger or sharper original photo and re-upload it.
We do not apply any image rotation to images, so this is usually caused by photos taken on mobile devices that switch between landscape and portrait orientation and embed the rotation data into the image file.
You can edit the photo by going to the place where you uploaded it. Over the photo and you'll see a rotate/crop icon. Click this icon to open the image editor. You'll see rotate buttons below the photo. Save the changes and check your listing again to see if the rotation issue is fixed. If you need help, please contact us.
You upload your animals by going to the 'My Farm' tab and clicking Manage My Herd. Your sales lists are automatically built based on the category you select on the animal edit page.
Some categories are not displayed for visitors to see, such as unchecking the 'Publish' icon, which you can use while you're still filling in the animal's information, to take them off the market, or for animals that you don't want to list for sale but for which you want to keep health records.
Go to the 'My Farm' tab and click Manage My Herd. Click the animal name you want to edit. Select the sales category you want, then click the "Update" button.
Usually this problem happens when you're trying to add an animal with the same name as one already in My Herd. Check your lists to see if the animal already exists or try using a different name.
Yes. Just add the animal and select the sales category you plan to list it under. When you've saved the animal, click the "Publish" checkbox to uncheck it. This will hide your animal from visitors but you'll still be able to edit the information.
This is intentional to limit the text length so that things display properly on the site.
Click your avatar on the right side of main red navigation bar. In the account menu that opens, click 'My Messages.'
The green dots indicate new/unread messages.
We are currently in the process of changing the way advertising works on Openherd.com. At this time, only normal animal and product listings can be displayed. Soon we will be offering highlighted/promoted listings and other display advertising options. Please get in touch with Openherd Support for more details.
No. The Edit Navigation page only affects your personal website hosted by Openherd. Openherd profiles all follow the same navigation format and can't be edited. This keeps things consistent for visitors to Openherd.com
Go to the 'My Website' tab in your account and click 'Edit Navigation.' First, make sure your navigation mode is 'Custom'. Then click the + icon to add a new tab. Select the page you want to link to, enter your link text, and finally be sure to click the 'Update & View' button to save your changes.
To add a sub-menu to an existing tab, hover of the tab and click '+ Add sub-menu link'.
No. The main navigation can only be one level deep. This keeps the user experience optimal and avoids 'choice anxiety' by offering too many options.
If you want to have child pages linked under a sub-page, in 'My Pages' edit the child pages and from the 'Page Level' menu, select the page that will be the parent page.
Example: Resources (main tab) > Events (sub-menu link) > Breeding Seminar, Farm Open House (child pages)
In this example "Breeding Seminar" and "Farm Open House" would be assigned the Page Level of "Events." This will insert links for these pages in a navigation panel on the "Events" page.
Your website's individual design will determine how much space is available to accommodate your tabs. If a tab is missing or has wrapped onto a second row you can either:
Web browsers (Chrome, Edge, Firefox, etc.), which display web pages, don't give you much control over how web page content is split between pages. This is something that is beyond our control.
The best recommendation is to update your browser to the latest version.